Reference

bro178 Privacy Policy for Your Account

The bro178 Privacy Policy shows what account, device and payment data we collect, why we use it, and how you can request changes.

Clear data purposesWallet details explainedAccount access controlsPrivacy request path
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bro178 bro178 Privacy Policy for Your Account
REQUEST HELP

Reach Support About Privacy Policy

A clear support route helps when you need a copy of your account data, a correction, or an explanation of a wallet record.

Account data request Ask us to confirm the account data connected to your phone verification. We may request an account step before responding, so another person cannot obtain your details through a simple message.
Wallet record question For DANA, OVO, GoPay or QRIS records, send the transaction reference and date, not your wallet PIN. We can then check the stored payment status linked to your account.
Correction or deletion Tell us which field should change or which account data you want removed. We assess the request against account security, transaction records and obligations that may apply where local law permits.
DATA PRACTICES

Explore How We Handle Your Data

Our Privacy Policy is designed around the steps you actually take: phone verification, sign-in, lobby browsing, wallet selection and support contact.

Account details

We use your phone number, verification result and account settings to let you sign in and keep the correct account connected to your activity. You should keep recovery details current and never share your access code.

Device and session signals

Browser type, device markers, IP-related signals and session times can help us detect unusual access. These checks may appear when you move between mobile and desktop or sign in after a long gap.

Cookies and storage

Cookies and similar browser storage can retain sign-in preferences, security markers and policy choices. You can clear them through your browser settings, although clearing storage may require phone verification again.

Wallet and bank records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may create references used for matching status. We do not ask you to place a wallet PIN in a support request.

Retention controls

We retain account, security and transaction records only for the period needed for the stated purpose, account protection and applicable legal duties. Some records may remain after an account change request for those reasons.

Requesting a change

Use the support path beside the cashier to ask for access, correction or deletion. Include your account phone number and request type; we may verify ownership before disclosing or changing data.

Browse Privacy Policy Answers

These Privacy Policy answers focus on the practical questions you may have before opening an account or connecting an Indonesian wallet. We explain the account step, device records, payment references and the route for asking us to change or remove data.

It covers data created during account opening, phone verification, sign-in, lobby use, wallet activity, device access and support contact. It also explains why we retain selected records and how you can request action.

We may store payment references, wallet or bank rail names, dates, amounts and status results for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We do not need your wallet PIN.

Your phone number connects your account to the phone verification step, sign-in checks and support requests. It helps us locate the correct account, while you should keep verification codes private.

Yes. Browser type, device markers, session timing and related security signals may be used to identify unusual access. Switching from a mobile browser to desktop can trigger another verification step.

Use the account help path beside the cashier and state whether you want access, correction or deletion. Add your account phone number and the relevant record, but do not send a wallet PIN.

We may retain selected account, security or transaction records when they are needed for account protection, reconciliation or legal duties. Access eligibility and any restriction depends on local law.

Open the Privacy Policy page from the account area before or after phone verification. We keep the current wording available there and update the policy date when our data handling changes.

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